I'm Director of Language Operations at Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual customer experience at scale. I lead and manage Unbabel’s LangOps team and focus on expanding and amplifying AI-powered technology to service our customers through Unbabel's quality assessment and assurance processes and tools.
Unbabel enables enterprises to offer seamless global support in any channel, and in any language.
The company’s AI-powered language operations platform combines the speed of machine translation with the polish of native-speaking editors, enabling enterprises to grow and build customer trust in every corner of the world.
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